Our Promise.
We promise that our entire value chain is sustainable, guilt-free and personally managed for every shipment to every client to ensure that our quality is maintained at the level agreed. Knowing that we sell a product but we service people, we promise to keep you constantly informed as to the condition of our value chain, knowing full well that any product that is the outcome of an agrarian process is subject to external dependencies beyond your control and our control. If under such circumstances we cannot deliver quality, we promise to maintain our excellence of service to you and work with you to adjust delivery schedules and timelines to ensure that our promise of product quality is not violated in any of our business transactions with you. If such adjustments cannot be made, we understand completely. You see, we would rather lose you as our client and keep you as our friend than lose both your custom and your friendship.